How to Remove an Invalid Serial Number from the ASR_ACTIVATION table, to exclude it from ASR activation requests
(Doc ID 1561927.1)
Last updated on MARCH 05, 2025
Applies to:
Enterprise Manager Ops Center - Version 12.1 to 12.3.0 [Release 12.0]Information in this document applies to any platform.
Symptoms
Having an incorrect serial number in the ASR activation request process may cause an error when enabling ASR:
06/08/2018 01:25:50 PM MDT INFO Will attempt activation for <SERIAL> using MOS user <USER> (125238).
06/08/2018 01:26:54 PM MDT ERROR The asset serial number (<SERIAL>) was not found in your CSI(s). Please log into My Oracle Support at https://support.oracle.com and open a non-technical Service Request requesting that this asset be added to the corresponding CSI.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |