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Sun Storage Common Array Manager (CAM) Generates an Alarm for an "Undefined Fault" (Doc ID 1562533.1)

Last updated on MARCH 12, 2021

Applies to:

Sun Storage Common Array Manager (CAM) - Version 5.0 and later
Information in this document applies to any platform.

Symptoms

Common Array Manager (CAM) is generating an alarm for a fault against one of its registered arrays. CAM fails to report the appropriate description and grid code for the alarm. The details may look something like the following.

This document only applies to situations where there are no outstanding hardware or firmware fault present in the array and below symptoms are met for the reported alarm.

Changes

The alarm does not necessarily follow any change. It may have been there for a long time, but just recently noticed. Changes which might trigger the problem include a recent upgrade to CAM, or even a removal/re-registration process. It  may also occur after resolving a Lost Communication Event.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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