Sun Storage Common Array Manager (CAM) Generates an Alarm for an "Undefined Fault"

(Doc ID 1562533.1)

Last updated on OCTOBER 12, 2017

Applies to:

Sun Storage Common Array Manager (CAM) - Version 5.0 and later
Information in this document applies to any platform.

Symptoms

Common Array Manager (CAM) is generating an alarm for a fault against one of its registered arrays. CAM fails to report the appropriate description and grid code for the alarm. The details may look something like the following.

This document only applies to situations where there are no outstanding hardware or firmware fault present in the array and below symptoms are met for the reported alarm.

Changes

The alarm does not necessarily follow any change. It may have been there for a long time, but just recently noticed. Changes which might trigger the problem include a recent upgrade to CAM, or even a removal/re-registration process. It  may also occur after resolving a Lost Communication Event.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms