"Allocating A Kiosk User Failed: Account Is Currently Reserved" Error When Using Oracle Virtual Desktop Infrastructure Or Sun Ray Server (Doc ID 1563673.1)

Last updated on FEBRUARY 06, 2015

Applies to:

Oracle Virtual Desktop Infrastructure - Version 3.4.1 and later
Sun Ray Software - Version SRS 5.3 and later
Information in this document applies to any platform.

Symptoms

Users report that when attempting to login to a Sun Ray Server (SRS) Kiosk session or an Oracle Virtual Desktop Infrastructure (OVDI) session from a Sun Ray client, the login fails. Upon reviewing the  /var/adm/messages on the VDI/SRS server the message or similar is seen:

"Allocating A Kiosk User Failed: Account Is Currently Reserved"

 An example of the full error:

May 14 13:48:02 server01 dtlogin[7873]: [ID 476860 user.error] pam_kiosk: pam_sm_authenticate: Allocating a Kiosk user failed: Account is currently reserved

 

Changes

None

Cause

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