Unable To ENABLE ASR In KMA Device (Doc ID 1565506.1)

Last updated on OCTOBER 16, 2015

Applies to:

Sun StorageTek Crypto Key Management System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Getting error "Could not connect" when enabling the ASR feature on the OKM server.

Getting error " "ASR Registration failed" when enabling the ASR feature on the other OKM server (at another site)

snoop trace shows connection being blocked by the firewall when going to 129.157.65.13

Changes

Enabling the ASR ( Auto Service Request ) feature in OKM 2.4 or OKM 2.5

Cause

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