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Sun Storage Common Array Manager (CAM) Fault Management Service (FMS) Not Running After Installing Windows Patch 147417-02 (Doc ID 1567677.1)

Last updated on NOVEMBER 10, 2020

Applies to:

Sun Storage Common Array Manager (CAM) - Version 6.9 to 6.9 [Release 6.0]
Generic Windows


After applying the patch 147417-02 "CAM 6.9 BUI Patch for Windows", the following error occurs while accessing Sun Storage Common Array Manager:

The CAM FMS engine may not be responding. Please contact your Technical Support Representative for assistance


The "Services" application can be launched in Windows to confirm that the service name "Sun_STK_FMS" (Sun Storage Common Array Manager Fault Management Service) is not running. See the example below:


Additionally, the following errors may exist in the file C:\Program Files (x86)\Sun\Common Array Manager\Component\fms\var\log\server:





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