Sun Storage Common Array Manager (CAM) Fault Management Service (FMS) Not Running After Installing Windows Patch 147417-02 (Doc ID 1567677.1)

Last updated on JULY 17, 2017

Applies to:

Sun Storage Common Array Manager (CAM) - Version 6.9 to 6.9 [Release 6.0]
Generic Windows

Symptoms

After applying the patch 147417-02 "CAM 6.9 BUI Patch for Windows", the following error occurs while accessing Sun Storage Common Array Manager:

The CAM FMS engine may not be responding. Please contact your Technical Support Representative for assistance

 

The "Services" application can be launched in Windows to confirm that the service name "Sun_STK_FMS" (Sun Storage Common Array Manager Fault Management Service) is not running. See the example below:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms