9840D - Drive 17B3 Received LMU Error - Unable To Load Cartridge

(Doc ID 1571797.1)

Last updated on MAY 22, 2017

Applies to:

Sun StorageTek 9840D Tape Drive - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

9840D Dev 17B getting cart present volser H066040R with FSC5B14 Timed out while waiting for the loader to achieve the 'cartridge-in' position.

Time : 2013-06-30T17:36:24.478
                    Device Address : 3.4.-2.1.4
                    User :     root
                    Requester :     hli0
                    Activity : move
                    Request Id : 98626303
                    Level : error
                    Result Code : 3955
                    Text :  "Error from device Code: 603 - Drive cartridge is present"
                    Parameters :  Data=<response sequence="8990193" final="true"><command>load</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>6415</resultCode><resultText><!|CDATA|drive 3,4,-2,1,4: load Failed with unitCheck 5B14, CartLabel = H066040R (driveType = Stk9840d-Enc-3590, driveFirmware = RL46.703-5.20) FSC: 5B14||></resultText><operationalState>603</operationalState></resultStatus><currentCleanUsage>0</currentCleanUsage><maxCleanUsage>0</maxCleanUsage><faultSymptomCode>5B14</faultSymptomCode></result></response>


Cause

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