T1000/T2000/T5xx0 - System shows ASR DB messages, slow to boot and shut down

(Doc ID 1573070.1)

Last updated on MAY 01, 2017

Applies to:

Sun Fire T2000 Server - Version All Versions to All Versions [Release All Releases]
Sun SPARC Enterprise T2000 Server - Version All Versions and later
Sun Netra T2000 Server - Version All Versions and later
Sun SPARC Enterprise T5120 Server - Version All Versions and later
Sun Netra T5220 Server - Version All Versions and later
Information in this document applies to any platform.
This may also present itself in other systems with an ASR DB like the T5xx0 series systems.

Symptoms

System boots and shuts down very slowly or sometimes hangs in the process. The OS itself is stable.

Additional error messages that the system may experience:

Multiple errors of the ASR DB:


JUL 29 10:46:33 ERROR: no device entries in ASR DB
JUL 29 10:46:33 ERROR: no device entries in ASR DB
JUL 29 10:46:34 ERROR: no device entries in ASR DB
JUL 29 10:46:34 ERROR: no device entries in ASR DB

 

Fatal SW errors on the ALOM's OS on bootup:

JUL 29 16:01:04 FATAL: Init host ASR DB failed
JUL 29 16:01:07 FATAL: The Service Processor software has taken a FATAL configuration error, the HOST Process cannot be started.
Please examine the logs to determine the reason for failure and then reset the Service Processor

 

Some additional symptoms that may be observed:

 

SSHing to the host itself (not through the management ports) does not show any of the above.

Changes

 Customer has recently updated the firmware in order to be able to patch the system.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms