T1000/T2000/T5xx0 - System shows ASR DB messages, slow to boot and shut down (Doc ID 1573070.1)

Last updated on MAY 08, 2019

Applies to:

Symptoms

System boots and shuts down very slowly or sometimes hangs in the process. The OS itself is stable.

Additional error messages that the system may experience:

Multiple errors of the ASR DB:

JUL 29 10:46:33 ERROR: no device entries in ASR DB
JUL 29 10:46:33 ERROR: no device entries in ASR DB
JUL 29 10:46:34 ERROR: no device entries in ASR DB
JUL 29 10:46:34 ERROR: no device entries in ASR DB

Fatal SW errors on the ALOM's OS on bootup:

JUL 29 16:01:04 FATAL: Init host ASR DB failed
JUL 29 16:01:07 FATAL: The Service Processor software has taken a FATAL configuration error, the HOST Process cannot be started.
Please examine the logs to determine the reason for failure and then reset the Service Processor

Some additional symptoms that may be observed:

• The explorer may not contain the ALOM information
• The output from the ALOM is printed out as slowly as if it was being typed.
• The system spinner may be present (and spinning!) while the system is in the OBP, and present up until a user logs into the OS itself from the console.

SSHing to the host itself (not through the management ports) does not show any of the above.

Changes

 Customer has recently updated the firmware in order to be able to patch the system.

Cause

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