SPARC T5 fails to power on with ILOM FMA diagnosing SPSUN4V-8000-RQ / fault.chassis.no-cpus-signed-on (Doc ID 1574004.1)

Last updated on MAY 01, 2018

Applies to:

SPARC T5-2 - Version All Versions to All Versions [Release All Releases]
SPARC T5-8 - Version All Versions to All Versions [Release All Releases]
Netra SPARC T5-1B Server Module - Version All Versions to All Versions [Release All Releases]
SPARC T5-4 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

- SPARC T5 system fails to power on with the system fault LED (AMBER) turn on

- The ILOM fault management shell diagnoses the issue with the following SUNW-MSG-ID: SPSUN4V-8000-RQ

- The FMA fault class is fault.chassis.no-cpus-signed-on

For Example

    -> show faulty
    Target             | Property              |     Value
-------------------+-----------------------+-----------------------------------
    /SP/faultmgmt/0    | fru                   | /SYS
    /SP/faultmgmt/0/   | class                 |     fault.chassis.no-cpus-signed-on
    faults/0          |                       |
    /SP/faultmgmt/0/   | sunw-msg-id           | SPSUN4V-8000-RQ
    faults/0          |                       |
    /SP/faultmgmt/0/   | component             | /SYS
    faults/0          |                       |
    /SP/faultmgmt/0/   | uuid                  |     9cb20930-cf8f-42e1-b73c-ea9f503c5e
    faults/0          |                       | f9
    /SP/faultmgmt/0/   | timestamp             | 2013-07-26/09:40:56
    faults/0          |                       |
    /SP/faultmgmt/0/   | fru_serial_number     | AK000XXXXX
    faults/0          |                       |
    /SP/faultmgmt/0/   | fru_part_number       | 31735267+1+1
    faults/0          |                       |
    /SP/faultmgmt/0/   | fru_name              | SPARC T5-2
    faults/0          |                       |
    /SP/faultmgmt/0/   | fru_manufacturer      | Oracle Corporation
    faults/0          |                       |
    /SP/faultmgmt/0/   | system_manufacturer   | Oracle Corporation
    faults/0          |                       |
    /SP/faultmgmt/0/   | system_name           | SPARC T5-2
    faults/0          |                       |
    /SP/faultmgmt/0/   | system_part_number    | 31735267+1+1
    faults/0          |                       |
    /SP/faultmgmt/0/   | system_serial_number | AK000XXXXX
    faults/0          |                       |
    /SP/faultmgmt/0/   | chassis_manufacturer | Oracle Corporation
    faults/0          |                       |
    /SP/faultmgmt/0/   | chassis_name          | SPARC T5-2
    faults/0          |                       |
    /SP/faultmgmt/0/   | chassis_part_number   | 31735267+1+1
    faults/0          |                       |
    /SP/faultmgmt/0/   | chassis_serial_number | AK000XXXXX
    faults/0          |                       |
    /SP/faultmgmt/0/   | system_component_manu | Oracle Corporation
    faults/0          | facturer              |
    /SP/faultmgmt/0/   | system_component_name | SPARC T5-2
    faults/0          |                       |
    /SP/faultmgmt/0/   | system_component_part | 31735267+1+1
    faults/0          | _number               |
    /SP/faultmgmt/0/   | system_component_seri | AK000XXXXX
    faults/0          | al_number             |
    /SP/faultmgmt/0/   | diagnosis_engine      | fdd 1.0
    faults/0          |                       |

Cause

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