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Oracle Big Data Appliance Diagnostic Tools and Log Files for Troubleshooting Analysis (Doc ID 1575575.1)

Last updated on AUGUST 31, 2023

Applies to:

Big Data Appliance X3-2 Hardware - Version All Versions and later
x86 64 bit

Purpose

This document reviews some options for collecting diagnostic information on Oracle Big Data Appliance servers. This diagnostic information is generally intended for upload to a new or existing Oracle SR for analysis.

Details

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In this Document
Purpose
Details
 Main Content
 Oracle Big Data Appliance bdadiag utility
 Collecting an ILOM Snapshot
 Oracle OS Watcher on the BDA
 Collecting OS Watcher on the BDA
 OS Watcher on the BDA
 Collecting OS Watcher logs for a specific time period
 OSW Diagnostic Data
 sosreport
 sosreport diagnostic data
 Running sosreport
 /var/log files for OS/BDA/Hadoop services
 /var/log files for RPM related issues
 Kernel Dumps
References

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