VSM5 to VLE Replication or Migration Timeouts CC=14, RC=93 (Doc ID 1575884.1)

Last updated on FEBRUARY 25, 2021

Applies to:

Symptoms

It is possible to encounter timeout problems when performing VSM5 to VLE migrations or recalls.  These timeout errors are caused by the fact that a migration or recall exceeded the time allotted to complete a migrate or recall. 

Here is an example of a timeout from a customer log:

MVS1 13190 19:39:07.72 
 :SLS6684I RTD VRTD0007 on VTSS STKVSM1 Returned UUIREQ error CC=14 RC=93
 S STKDVSS,PRM=0900 
 F SMC0,ROUTE STKVLE9 SEND_ASR

The VSM5 logs do not show much for the timeout problem as the problem is detected and reported by the VLE.

Here is an example of what that timeout looked like in the VLE vlelog:

 2013-07-09 16:40:29,045 [UuiReqHdlr-10.8.32.37:59449] INFO 
 vle.manager.VleManagerClient - Queuing request: RecallVtvVleRequest: 
 REQUEST_ID: R5497566, DEVICE_ID: 5670002003510999, VTV: B60442, TIMESTAMP: 51D751E80007DCCB, MOUNT_DEV: -1, MOUNT_TIME_STAMP: -1, MOUNT_THUMB_WHEEL: -1, AFFINITY_NODE: VLENODE1.PTXVLE0
 2013-07-09 16:40:29,047 [VleRequestHandler-R5497566] INFO vle.manager.VleRequestHandler - Handling: RecallVtvVleRequest: REQUEST_ID: R5497566, DEVICE_ID: 5670002003510999, VTV: B60442, TIMESTAMP: 51D751E80007DCCB, MOUNT_DEV: -1, MOUNT_TIME_STAMP: -1, MOUNT_THUMB_WHEEL: -1, AFFINITY_NODE: VLENODE1.PTXVLE0
 2013-07-09 16:40:29,074 [Primary-393-R5497566] INFO vle.replication.VtvPrimaryReplicator - Handle Replicate work item for VTV MV5684/B60442 
 ~~~
 2013-07-09 17:40:29,050 [UuiReqHdlr-10.8.XX.XX:59449] ERROR vle.manager.VleManagerClient - Timed out while waiting for response to VleRequest: RecallVtvVleRequest: REQUEST_ID: R5497566, DEVICE_ID: 
 5670002003510999, VTV: B60442, TIMESTAMP: 51D751E80007DCCB, MOUNT_DEV: -1, MOUNT_TIME_STAMP: -1, MOUNT_THUMB_WHEEL: -1, AFFINITY_NODE: VLENODE1.PTXVLE0 (ID = R5497566)
 2013-07-09 17:40:29,053 [UuiReqHdlr-10.8.XX.XX:59449] ERROR messaging.uui.UuiRequestHandler - VLE Request RECALL_VTV failed. Response: RecallVtvVleResponse: REQUEST_ID: R5497566, COMPLETION_CODE: FAILURE, 
 REASON_CODE: TIMED_OUT_WAITING_FOR_RESPONSE, VTV_INFO: null
 2013-07-09 17:40:29,055 [UuiReqHdlr-10.8.XX.XX:59449] INFO messaging.uui.UuiMessageFactory - UUI Sending: RECALL_VTV_RESPONSE, DeviceId=5670002003510999, VTV=B60442, RC=14/93-RECALL_VMVC_COMMUNICATION_TIMEOUT.
 2013-07-09 17:40:29,270 [UuiReqHdlr-10.8.XX.XX:59941] INFO  messaging.uui.UuiMessageFactory - UUI Received: SEND_ASR.

Cause

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