ACSLS - Encryption-enabled Drives Show "in Use" and Volsers Show Up Only After Backup has Failed or Timed Out
(Doc ID 1579696.1)
Last updated on MARCH 24, 2021
Applies to:Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.1 to 8.5.1 [Release 7.0 to 8.0]
Oracle Key Manager - Version 2.2 to 3.3 [Release 2.0 to 3.0]
Information in this document applies to any platform.
ACSLS 'query drive all' shows drives "in use" but without any volser for a very long time. When the volser is finally displayed, the backup job either has failed or has timed out. The drives are encrypted-enabled and enrolled with the Oracle Key Management software.
Netbackup shows status 85 Input/Output errors during Mount operation:
Note: The mount process takes a long time to complete. When the tape is finally loaded, the backup application gets an I/O error and eventually aborts the job.
No known change.
Customer noted a couple of KMA's in the KMA list are highlighted in pink
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