My Oracle Support Banner

ACSLS - Encryption-enabled Drives Show "in Use" and Volsers Show Up Only After Backup has Failed or Timed Out (Doc ID 1579696.1)

Last updated on MARCH 24, 2021

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.1 to 8.5.1 [Release 7.0 to 8.0]
Oracle Key Manager - Version 2.2 to 3.3 [Release 2.0 to 3.0]
Information in this document applies to any platform.


ACSLS 'query drive all' shows drives "in use" but without any volser for a very long time. When the volser is finally displayed, the backup job either has failed or has timed out.  The drives are encrypted-enabled and enrolled with the Oracle Key Management software.

Netbackup shows status 85 Input/Output errors during Mount operation:
Note:  The mount process takes a long time to complete. When the tape is finally loaded, the backup application gets an I/O error and eventually aborts the job.


No known change. 
Customer noted a couple of KMA's in the KMA list are highlighted in pink


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.