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VSM6-VSM7 - Fault event code USB-8000-CL (fault.io.usb.not_acc) or USB-8000-57 (Doc ID 1583451.1)

Last updated on MARCH 30, 2021

Applies to:

StorageTek Virtual Storage Manager System 7 (VSM7) - Version 7.0.0 to 7.1.2 [Release 7.0]
StorageTek Virtual Storage Manager System 6 (VSM6) - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Receiving CAM/FMA alerts for USB-8000-CL  or USB-8000-57

Sep 10 11:05:58.4198 db7e569d-9c94-ea37-9cc5-a98012a33be4 USB-8000-CL Diagnosed
Sep 24 13:06:10 ca6e1000-654e-c4e7-b6e2-fce7bae01e4c  USB-8000-57    Major

The fault records will identify the problem ports as the USB keyboard or the USB mouse ports.

There are no functional or operation impacts to the VSM6 or VSM7 systems with this error.  The VSM appliance does not use USB ports and this is a benign informational error in a VSM system.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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