My Oracle Support Banner

How to rebuild a SSD disk in Firmware state: Unconfigured (bad) manually (Doc ID 1584408.1)

Last updated on OCTOBER 12, 2018

Applies to:

Exalogic Elastic Cloud X3-2 Hardware - Version X3 to X5 [Release X3 to X5]
Linux x86-64

Goal

Accidentally customer pulled / pushed back one SSD disk in a computer node of Exalogic rack, although SSD and LSI MegaRAID itself supports hot swapping, but ideally this operation should not be performed by customer for any reason.

Events log file contains thos operation details : cnxl06xxx_megacli64-GetEvents-all_2013_09_11_13_51.out

Time: Mon Sep 9 09:48:22 2013 Event Description: Removed: PD 08(e0xfc/s1) <-- Remove
Time: Mon Sep 9 09:48:22 2013 Event Description: VD 00/0 is now DEGRADED
Time: Mon Sep 9 09:48:22 2013 Event Description: State change on PD 08(e0xfc/s1) from FAILED(11) to UNCONFIGURED_BAD(1)
Time: Mon Sep 9 09:48:49 2013 Event Description: Inserted: PD 08(e0xfc/s1) Info: enclPd=fc, scsiType=0, portMap=00, sasAddr=4433221102000000,0000000000000000 <-- Pushed back 20s later

 Eventually it will make the disk in Firmware state: Unconfigured(bad), and amber light will be On. But no fault could be identified in ILOM:

Oracle(R) Integrated Lights Out Manager

Version 3.1.2.10.a r76304

Copyright (c) 2012, Oracle and/or its affiliates. All rights reserved.

-> show faulty

Target              | Property               | Value                          
--------------------+------------------------+---------------------------------

->

 Even the adapter AutoRebuild is enabled (the default value):

[root@cnxl06cn16 ~]# /opt/MegaRAID/MegaCli/MegaCli64 -AdpAutoRbld -Dsply -a0
Adapter 0: AutoRebuild is Enabled.

Exit Code: 0x00

 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.