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TROUBLESHOOTING: Failed or Failing Disks on Oracle Big Data Appliance (Doc ID 1585438.1)

Last updated on DECEMBER 25, 2023

Applies to:

Big Data Appliance X3-2 Full Rack - Version All Versions and later
Big Data Appliance Hardware - Version All Versions and later
Big Data Appliance X3-2 Starter Rack - Version All Versions and later
Big Data Appliance X3-2 In-Rack Expansion - Version All Versions and later
Big Data Appliance X3-2 Hardware - Version All Versions and later
Linux x86-64

Purpose

 This document provides information on troubleshooting disk errors, warnings, info messages, failing, and failed disks on Oracle Big Data Appliance.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 BDA Utilities to check status of disks
 MegaCli64 Commands to Assist in Troubleshooting
 Gathering Information about the Disk Drives on the Server
 Troubleshooting a Flashing Amber LED on an Oracle Big Data Appliance 
 Checking the Disk Service Faults
 Errors Reported on Disk Seen in bdacheckcluster Output
 Errors Reported on Disk Seen in bdacheckhw Output
 Summary
References

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