Unable To Discover an MS Windows Os Instance (win2008r2) Wmi Access Errors (Doc ID 1588314.1)

Last updated on OCTOBER 14, 2016

Applies to:

Enterprise Manager Ops Center - Version 12C and later
Information in this document applies to any platform.

Symptoms

Following the online docs for discovering a Windows client. We first tried creating a separate account with just the WMI "Remote Enabled" privileges.  We also ran the CMD command to enable to firewall for Windows Server 2008 R2.  The OC discovery job failed almost immediately.  We tried with the Administrator account (verified it too had "Remote enabled" WMI permission).  This also failed.

The Administrator account has ALL the options in WMI enabled/checked off, so I'm not sure where to verify why discovery fails.

Below is the EC cacao log excerpt.  I see a couple of Java errors, but the main thing may be "TunnelNotifListener$TaskNotificationListener handleNotification
SEVERE: thr#6297:"JM-HandleMessagesThread" null".  There's so much detail, it's hard to sort through what may be extraneous information.

The OC Job log data:

 

Changes

NA

Cause

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