ACSLS Database is not starting / working, acsdb service in maintenance state. ACSLS not starting. (Doc ID 1589334.1)

Last updated on APRIL 15, 2016

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.2 to 8.2 [Release 7.0 to 8.0]
Information in this document applies to any platform.

Symptoms

- ACSLS Database is not working. ACSLS is not starting.

- In 8.x versions acsdb service in maintenance state:

$ acsss status
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===== weblogic =====
STATE          STIME    FMRI
disabled       12:06:28 svc:/application/slm/weblogic:default

===== rmi-registry =====
STATE          STIME    FMRI
disabled       12:06:28 svc:/application/slm/rmi-registry:default

===== surrogate =====
STATE          STIME    FMRI
disabled       12:06:28 svc:/application/slm/surrogate:default

===== acsdb =====
STATE          STIME    FMRI
maintenance    12:08:15 svc:/application/slm/acsdb:default

===== smce =====
STATE          STIME    FMRI
disabled       12:06:28 svc:/application/slm/smce:default

===== stmf =====
STATE          STIME    FMRI
disabled       12:06:28 svc:/system/stmf:default

===== acsls =====
STATE          STIME    FMRI
disabled       12:06:28 svc:/application/slm/acsls:default


- Errors gathering diagnostic data:
Please wait ........................pg_dump failed.
Could not snapshot the database

.......
Please select which logs to extract for analysis in this issue.
  a) Only recent logs updated since midnight two nights ago.
  b) All logs found under /export/home/ACSSS/log/.
  a
..........................................cp: /export/home/ACSSS/log/diag_out/logs/acslm_ipc_trace.2.log: No space left on device
................cp: /export/home/ACSSS/log/diag_out/logs/surrogate_trace.0.log: No space left on device
..cp: /export/home/ACSSS/log/diag_out/logs/surrogate_trace.1.log: No space left on device
..cp: /export/home/ACSSS/log/diag_out/logs/surrogate_trace.2.log: No space left on device
..cp: /export/home/ACSSS/log/diag_out/logs//application-slm-acsdb:default.log: No space left on device
.cp: /export/home/ACSSS/log/diag_out/logs/WL_AdminServer.log: No space left on device
cp: Insufficient arguments (1)
Usage: cp [-f] [-i] [-p] [-@] f1 f2
      cp [-f] [-i] [-p] [-@] f1 ... fn d1
      cp -r|-R [-H|-L|-P] [-f] [-i] [-p] [-@] d1 ... dn-1 dn

Changes

In some cases, customer upgraded from 8.0 to 8.2 version recently.

Cause

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