SL500 - Tape Drive is Always Busy and the Backup Application Reports No Media in the Drive (Doc ID 1591369.1)

Last updated on MAY 22, 2017

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

SL500 log shows the below:

Drive_Bay6(0,2,4,9)

3300 - (3X)
IFM cartridge in drive with unreadable label at: (LMRC) 0,2,4,9

(Errors Started - 2013-09-27 12:54:45 Errors Stopped - 2013-10-04 13:46:04)



3312 - (109X)
(request id = HOST/0x10254fc8) IfmMove::commonMoveCommand(): FETCH request CartLabel  from (LMRC) 0,2,4,9 failed:

(request id = HOST/0x10254fc8) IfmMove::doFetch(): Fetch failed from (LMRC) 0,2,4,9 CartLabel , director op state = 0x1f7

(Errors Started - 2013-09-26 13:56:49 Errors Stopped - 2013-10-04 12:08:24)

 

Drive status shows:

Location : 0,2,4,9
                    Location Type : drive
                    Media Type : Unknown
                    Type : data
                    Cartridge : #UREAD


Unreadable label in the drive.

Cause

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