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STA - Getting 'staservadm' Error "Opening of Wallet Based Credential Store Failed. Reason PKI-02002" After Upgrading to 1.02 (Doc ID 1594850.1)

Last updated on JULY 11, 2022

Applies to:

StorageTek Tape Analytics - Version 1.0.1 to 2.3 [Release 1.0 to 2.0]
Information in this document applies to any platform.

Symptoms errors after StorageTek Tape Analytics upgrade. Upgrade appeared to work but getting errors when running:

[root@sta01:/root] staservadm -Q
Contacting daemon...Exception in thread "main" DatabaseBackupService...

[root@sta01:/root] staresmonadm -Q
Contacting daemon...Exception in thread "main" ResourceMonitorService...

[root@sta01:/root] service staservd restart
Restarting STA Services Daemon Tue Oct 22 12:00:11 EDT 2013 ... stopping ... starting ... java.lang.RuntimeException: JPS-01050: Opening of wallet based credential store failed. Reason PKI-02002: Unable to open the wallet. Check password...


Upgraded STA 1.01 to STA 1.02.


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