My Oracle Support Banner

Solaris Users Report Incorrect Key Mapping in Applications Provisioned from Secure Global Desktop (Doc ID 1594988.1)

Last updated on OCTOBER 30, 2013

Applies to:

Oracle Secure Global Desktop - Version 4.7 to 5.0 [Release 4.0 to 5.0]
Information in this document applies to any platform.


Users connecting to Secure Global Desktop (SGD) version 4.7 (or later) from a Sparc Solaris client may report strange keyboard mappings with applications provisioned from SGD.

In one manifestation of this behavior, users pressing the Hyphen/Dash key ("-") at the client will see the remote application render a slash character ("/") instead.

Note: this behavior is not seen when the same users connect from a non-Sparc Solaris client.


The user is connecting from a new (Sparc Solaris) client, or, the SGD host has recently been upgraded to Secure Global Desktop, version 4.7 or later.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.