EM 12c: Enterprise Manager 12c Cloud Control Management Agent Heartbeat Status Shows: OMS is unreachable

(Doc ID 1596625.1)

Last updated on MARCH 09, 2018

Applies to:

Enterprise Manager Ops Center - Version 12c (12.1) and later
Linux x86-64

Symptoms

Enterprise Manager (EM) 12.1 Cloud Control Management Agents on Virtual Machines in Linux environments can show a status of: OMS is unreachable. This happens even though the EM agent is UP and RUNNING.

Below is a screenshot of the message displayed when running the "./emctl status agent" command.

Changes

Cause

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