What Log Files are Required when Opening a Service Request with Acme Packet Regarding Call Flow Issues

(Doc ID 1598273.1)

Last updated on MAY 24, 2017

Applies to:

Acme Packet 4500 - Version S-Cz7.1.2 and later
Net-Net 3810 - Version S-Cx6.0.x and later
Acme Packet 3820 - Version S-Cx6.0.x and later
Acme Packet OS

Goal

Describe what log files are required when opening a ticket with Acme Packet regarding call flow issues.

Solution

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