Having Difficulty Setting Port Values For My Library Attach Utility. (Doc ID 1602423.1)

Last updated on JULY 12, 2017

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 8.0 to 8.3 [Release 8.0]
Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

The Commvault backup application cannot dismount tapes from ACSLS logical library drives

The acsss_event.log shows TRANSPORT_BUSY error during the dismount.

The smce log shows that the Dismount failed because the tape is not unloaded:
----------------------------------
7252 14d0 11/19 11:39:41 ###### [1814528/0/0#Lib95_Drive9] UNMOUNT FROM DT TO ST .
7252 14d0 11/19 11:44:31 ###### Move Medium returned the following interrupt condition.$$
7252 14d0 11/19 11:44:31 ###### CDB >> 0xa5|0x00|0x00|0x00|0x01|0xfc|0x06|0x1a|0x00|0x00|0x00|0x00|
7252 14d0 11/19 11:44:31 ###### Sense Data >> 0x70|0x00|0x05|0x00|0x00|0x00|0x00|0x0c|0x00|0x00|0x00|0x00|0x3a|0x00|0x00|0x00|0x00|0x00|
Sense Key [0x05], ASC [0x3a],ASCQ [0x00]
7252 14d0 11/19 11:44:31 ###### The SCSI device reported that the source or target medium is not present
7252 14d0 11/19 11:44:31 ###### Initialize Element Status Range returned the following interrupt condition.$$
7252 14d0 11/19 11:44:31 ###### CDB >> 0xe7|0x01|0x06|0x1a|0x00|0x00|0x00|0x01|0x00|0x00|
7252 14d0 11/19 11:44:31 ###### Sense Data >> 0x70|0x00|0x05|0x00|0x00|0x00|0x00|0x0c|0x00|0x00|0x00|0x00|0x20|0x00|0x00|0xc0|0x00|0x00|
Sense Key [0x05], ASC [0x20],ASCQ [0x00]
7252 14d0 11/19 11:44:31 ###### The SCSI device reported that an invalid operation is being attempted
7252 14d0 11/19 11:44:31 ###### [1814528/0/0#Lib95_Drive9] CVMALibHandler::HandleMessage - End processing request type = Move, Error = The SCSI device reported that an invalid operation is being attempted
7252 14d0 11/19 11:44:31 ###### [1814528/0/0#Lib95_Drive11] CVMALibHandler::HandleMessage - Start processing request type = Move

Changes

Configured Commvault backup application to use SCSI Mchanger Emulation over FC interface with ACSLS.

Cause

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