Sun Storage 7000 Unified Storage System: AKD fails to start in cluster - Error: resume() called with existing user ...
(Doc ID 1602779.1)
Last updated on DECEMBER 13, 2021
Applies to:
Oracle ZFS Storage ZS3-2 - Version All Versions and laterOracle ZFS Storage ZS3-4 - Version All Versions and later
Oracle ZFS Storage ZS3-BA - Version All Versions and later
Oracle ZFS Storage ZS4-4 - Version All Versions and later
Oracle ZFS Storage Appliance Racked System ZS4-4 - Version All Versions and later
7000 Appliance OS (Fishworks)
This situation occurs when the customer adds a new user to one cluster head. The propagation time of this new user information to the other head is sometimes long, so that we might be tempted to add it to the 'other' head. In that case, the user information will be stored twice in the stash, which will prevent AKD from starting.
Symptoms
We can observe that the Appliance Kit Daemon (AKD) is unable to start.
The visible symptoms are that the BUI cannot be accessed, and connection to the CLI drops to the 'emergency' shell.
Changes
A user has been added twice (once per head) into "configuration users" menu from the BUI or CLI
Users must be added on one head only, then the new user information is propagated to the other head.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |