Sun Storage 7000 Unified Storage System: AKD fails to start in cluster - Error: resume() called with existing user ...

(Doc ID 1602779.1)

Last updated on APRIL 20, 2017

Applies to:

Sun Storage 7410 Unified Storage System - Version All Versions and later
Sun Storage 7310 Unified Storage System - Version All Versions and later
Sun ZFS Storage 7420 - Version All Versions and later
Sun ZFS Storage 7320 - Version All Versions and later
Oracle ZFS Storage ZS3-2 - Version All Versions and later
7000 Appliance OS (Fishworks)
This situation occurs when the customer adds a new user to one cluster head. The propagation time of this new user information to the other head is sometimes long, so that we might be tempted to add it to the 'other' head. In that case, the user information will be stored twice in the stash, which will prevent AKD from starting.

Symptoms

We can observe that the Appliance Kit Daemon (AKD) is unable to start.

The visible symptoms are that the BUI cannot be accessed, and connection to the CLI drops to the 'emergency' shell.

 

 

Changes

A user has been added twice (once per head) into "configuration users" menu from the BUI or CLI  

Users must be added on one head only, then the new user information is propagated to the other head.

 

Cause

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