SL150 - Fails to Initialize on Start Up, Fault Code: 9104 Robot Initialization Error (Doc ID 1605188.1)

Last updated on MAY 18, 2017

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Library fails to initialize. Errors point to a defective robot assembly. After replacing robotic assembly, the library still fails to initialize.

Symptoms

Library fails to initialize.  Errors point to a defective robot assembly. After replacing robotic assembly, the library still fails to initialize.

When SL150 library initializes, an error message appears.

• Fault Code: 9104 Robot Initialization Error
• Suspect Components: Robot
The robot is replace multiple times with no success or the problem returns soon after the part is replaced.

After gathering a log snapshot,  A review of the log_health shows:

----> Library Start-up Detected <----  FW Version:0201 (1.34.00)
O,0001,2013-11-21T18:32:33.747,9104,ROBOT_REACH_MOVE_ERROR,1,Robot,,,,,,,,,Check for unseated tape. Inspect/replace robot

The log_error messages show:

robot, /usr/local/bin/Ifm,  error, 0000, 5082, "Director - initResponse() srv_reach_sweep: Grip get ready state at start = 1, grip ready state after sweep = 1; srv_reach_sweep: saw grip state not changed after reach sweep; srv_reach_sweep: Performing retry on reach initialization.; srv_reach_sweep: Grip get ready state at start"
            ifm,                 ,  error, 0100, 5082, "IfmInitThread:Failure to Initialize...reason==An attempt to put the grip in 'ready to get' or 'ready to put' state failed - GOING INOP"



Changes

 The robotics are replaced multiple times.

Cause

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