What Information Do I Gather When Using Oracle Virtual Desktop Infrastructure And the VirtualBox Server Becomes Slow Or Virtual Machines Hang ?

(Doc ID 1611077.1)

Last updated on MAY 15, 2018

Applies to:

Oracle Virtual Desktop Infrastructure - Version 3.3.2 to 3.5.3 [Release 3.0]
Oracle VM VirtualBox - Version 4.0 to 5.2 [Release 4.0 to 5.0]
Information in this document applies to any platform.


When Using Oracle Virtual Desktop Infrastructure (VDI) with Oracle VirtualBox as the Desktop Provider, the situation may occur in which the VirtualBox Server becomes slow or virtual machine(s) (VM) hang. This article provides an outline of what information to gather to provide to Oracle Support for investigation into the cause of the problem.


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