OKM - Delta Time Between The NTP Server And The KMA Is More Than 5 Minutes (Doc ID 1612940.1)

Last updated on JANUARY 10, 2014

Applies to:

Oracle Key Manager - Version 2.1 to 2.5.2 [Release 2.0]
Information in this document applies to any platform.

Symptoms

KMA's server is reporting different time than the NTP server and other KMA's in the cluster.

Example of error messages in the audit log:
48A14441938DE0A30000000000A00BDA 48A14441938DE0A3 tx2kmopm02 Local Management Operations Medium Term Retention Update NTP Peers Delta time between the NTP server and the KMA is more than 5 minutes Error 000248000345 2014-01-02 21:13:48.202392+00 NTP Server = 171.174.3.251, Adjustment, or offset, in Seconds = -311, Reason = NTP server and KMA time differ by more than 5 minutes Contact Customer Support and gather a system dump if possible

Example of error messages in the system dump's messages.log file:
Jan 2 21:13:48 tx2kmopm02 OKM: [ID 835238 local7.error] Update NTP Peers Delta time between the NTP server and the KMA is more than 5 minutes NTP Server = 171.174.3.251, Adjustment, or offset, in Seconds = -311, Reason = NTP server and KMA time differ by more than 5 minutes Contact Customer Support and gather a system dump if possible

The system dump's svcs.txt file shows NTP service is disabled:
svcs.txt:disabled Nov_19 svc:/network/ntp:default

Changes

No known change in the system

Cause

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