ACSLS - STATUS_PROCESS_FAILURE failed: gethostbyname() Undefined hostname - ACSLS not starting (Doc ID 1614319.1)

Last updated on JANUARY 21, 2014

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.1 to 8.3 [Release 7.0 to 8.0]
Information in this document applies to any platform.

Symptoms

ACSLS is not starting

Error at start up:
============================
2014-01-14 01:00:11 CSI[0]:
935 N csi_mt_init.c 1 162
ONC RPC: csi_mt_init(): Initiation Started

2014-01-14 01:00:11 CSI[0]:
929 N csi_hostaddr.c 1 103
ONC RPC: csi_hostaddr(): status:STATUS_PROCESS_FAILURE; failed:
gethostbyname()
Undefined hostname

2014-01-14 01:00:11 CSI[0]:
929 N csi_hostaddr.c 1 119
ONC RPC: csi_hostaddr(): status:STATUS_PROCESS_FAILURE;
Undefined hostname

2014-01-14 01:00:11 CSI[0]:
1021 N csi_main.c 1 145
ONC RPC: csi_main(): status:STATUS_PROCESS_FAILURE; failed: main()
Initiation of CSI Failed

2014-01-14 01:00:14 storage server[0]:
351 N ss_main.c 4 833
ss_main: Initiation completed

2014-01-14 01:00:14 storage server[0]:
354 N ss_main.c 4 878
ss_main: exit status (1), STATUS_ACS_FULL, received from csi



Database errors in the acsss_event.log showing ACSLS cannot connect to the database:
-------------
2014-01-13 14:37:24 ACSMON process[0]:
1328 N di_pri_get_status_code.c Unknown 212
di_pri_get_status_code:
 DBMS error. Return code (08S01) and message ("[unixODBC]No response from
the backend;
No response from the backend"). DI_STATUS = DI_S_FAILURE

2014-01-13 14:37:24 ACSMON process[0]:
2293 E cl_clnt_rea.c 1 457
cl_clnt_read:
EXEC SQL failed to open clnt_cursor
[DI_S_FAILURE]:

2014-01-13 14:37:24 ACSMON process[0]:
1 E mon_clmon_request.c 2 1009
st_mon_unsolicit_msg: mon_terminate_clients() unexpected status =
STATUS_DATABASE_ERROR

2014-01-13 14:37:24 ACSMON process[0]:
1 E mon_clmon_request.c 2 299
mon_clmon_request: st_mon_unsolicit_msg() unexpected status =
STATUS_PROCESS_FAILURE

2014-01-13 14:37:24 ACSSA[0]:
1423 N sa_demux.c 1 296
Data base failure.

Changes

/etc/hosts was updated incorrectly

Cause

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