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SAM-QFS - Drive Will Not "idle" and Becomes Unresponsive or Inaccessible (Doc ID 1616356.1)

Last updated on FEBRUARY 07, 2019

Applies to:

Oracle Hierarchical Storage Manager (HSM) and StorageTek QFS Software - Version 5.0 to 5.3 [Release 5.0]
Information in this document applies to any platform.

Symptoms

SAMFS 5.2.1, running 'samu',  trying to issue an 'idle' command to a drive and there is no response.

Tried issuing a 'stage' request and the stager selects another drive. The following stage requests did the same, always bypassing the drive that is not responding.

No related error message found in devlog, /var/adm/messages, sam-log and stager trace files.

No drive issue reported in ACSLS. ACSLS drive status is online and available.

'mt -f <dev> status' and 'luxadm' commands do not show any problem with the drive and the drive configuration.

Drives are not shared.

Changes

No known change

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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