SL8500 - PTP Transporter Failure (Doc ID 1619651.1)

Last updated on MAY 19, 2017

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Pass Through Port transporter failure.

PTP (3.2.-6.1.0)

3955 - (6X)
Error from device Code: 901 - Ptp failed - Device determined to be inoperative, cmo_user_away(): Retry Performed 9601; cmo_move_away(): Slide Location is NOT at Park at end of Move. srv_user_check_current_location_slide: position 380cnts, home_sensor=0, away_sensor=0;
Error from device Code: 901 - Ptp failed - Device determined to be inoperative, cmo_user_home(): Retry Performed 9601; cmo_move_away(): Slide Location is NOT at Park at end of Move. srv_user_check_current_location_slide: position 739cnts, home_sensor=0, away_sensor=0;
Error from device Code: 901 - Ptp failed - Device determined to be inoperative, cmo_user_home(): Retry Performed 9601; cmo_move_away(): Slide Location is NOT at Park at end of Move. srv_user_check_current_location_slide: position 560cnts, home_sensor=0, away_sensor=0;
Error from device Code: 901 - Ptp failed - Device determined to be inoperative, cmo_user_home(): Retry Performed 9601; cmo_move_away(): Slide Location is NOT at Park at end of Move. srv_user_check_current_location_slide: position 737cnts, home_sensor=0, away_sensor=0;
Error from device Code: 901 - Ptp failed - Device determined to be inoperative, cmo_user_home(): Retry Performed 9601; cmo_move_away(): Slide Location is NOT at Park at end of Move. srv_user_check_current_location_slide: position 205cnts, home_sensor=0, away_sensor=0;
(Errors Started - 2014-01-27 15:39:39 Errors Stopped - 2014-02-02 20:19:57)

3992 - (18X)
Warning from device, cmo_user_away(): Retry Performed 9601; cmo_move_away(): Slide Location is NOT at Park at end of Move. srv_user_check_current_location_slide: position 208cnts, home_sensor=0, away_sensor=0;
Warning from device, cmo_user_home(): Retry Performed 9601; cmo_move_away(): Slide Location is NOT at Park at end of Move. srv_user_check_current_location_slide: position 738cnts, home_sensor=0, away_sensor=0;
Warning from device, cmo_user_away(): Retry Performed 9601; cmo_move_away(): Slide Location is NOT at Park at end of Move. srv_user_check_current_location_slide: position 200cnts, home_sensor=0, away_sensor=0;
Warning from device, cmo_user_home(): Retry Performed 9601; cmo_move_away(): Slide Location is NOT at Park at end of Move. srv_user_check_current_location_slide: position 728cnts, home_sensor=0, away_sensor=0;
Warning from device, cmo_user_away(): Retry Performed 9601; cmo_move_away(): Slide Location is NOT at Park at end of Move. srv_user_check_current_location_slide: position 201cnts, home_sensor=0, away_sensor=0;

PTP(3.1.-6.1.0)

3955 - (1X)
Error from device Code: 901 - Ptp failed - Device determined to be inoperative, cmo_user_home(): Retry Performed 9601; cmo_move_park(): srv_user_move_mech_slide_park() returned srv_status = 1; servo mech slide event 5010 , mech=slide, destination=PARK

12836 mils  (1X)

(Errors Started - 2014-01-25 12:58:53 Errors Stopped - 2014-01-25 12:58:53)

3992 - (8X)
Warning from device, cmo_user_home(): Retry Performed 9601; cmo_move_park(): srv_user_move_mech_slide_park() returned srv_status = 1; servo mech slide event 5010 , mech=slide, destination=PARK

12812 mils  (1X)
12830 mils  (1X)
12831 mils  (1X)
12832 mils  (1X)
12834 mils  (1X)
12835 mils  (1X)
12836 mils  (2X)

(Errors Started - 2014-02-01 17:41:18 Errors Stopped - 2014-02-01 21:36:13)

Changes

 None

Cause

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