SPARC T5:S10 U11: SPT-8000-KQ :Identifying which Power Supply has a faulty fan in Solaris (Doc ID 1620574.1)

Last updated on JUNE 01, 2016

Applies to:

SPARC T5-2 - Version All Versions to All Versions [Release All Releases]
SPARC T5-4 - Version All Versions to All Versions [Release All Releases]
SPARC T5-8 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

SPARC T5 with Solaris 10 Update 11  FMA may report SPT-8000-KQ, a Power Supply
Fan failure. Solaris FMA will correctly report the event but it will not identify 
which PSU has has faulty fan.

 
STEP 1: more /etc/release
  
                   Oracle Solaris 10 1/13 s10s_u11wos_24a SPARC
  Copyright (c) 1983, 2013, Oracle and/or its affiliates. All rights reserved.
                            Assembled 17 January 2013

STEP 2: fmadm faulty

--------------- ------------------------------------  -------------- ---------
TIME            EVENT-ID                              MSG-ID         SEVERITY
--------------- ------------------------------------  -------------- ---------
Jan 16 20:39:04 2414500d-0c5b-e729-ec28-f76bd6f4847d  SPT-8000-KQ    Major     

Host        : -
Platform    : -	Chassis_id  : 
Product_sn  : 

Fault class : fault.chassis.power.fan-fail

Description : A fan inside of the Power Supply has failed.

Response    : The service required LED on the chassis and on the affected Power
              Supply may be illuminated.

Impact      : Reduced cooling may lead to temperature related faults and
              eventual system shutdown.

Action      : Please refer to the associated reference document at
              http://sun.com/msg/SPT-8000-KQ for the latest service procedures
              and policies regarding this diagnosis.


STEP 3: Solaris "prtdiag" will report all fan sensor TACH with ok


System Configuration:  Oracle Corporation  sun4v SPARC T5-2
Memory size: 261120 Megabytes

============================ Environmental Status ============================
Fan sensors:
----------------------------------------------------------------
Location                           Sensor             Status    
----------------------------------------------------------------
SYS/FANBD/F0                       TACH               ok
SYS/FANBD/F1                       TACH               ok
SYS/FANBD/F2                       TACH               ok
SYS/FANBD/F3                       TACH               ok
SYS/FANBD/F4                       TACH               ok
SYS/FANBD/F5                       TACH               ok




STEP 4: Solaris "prtdiag" will report LED State for PS_FAULT as steady

LEDs:
----------------------------------------------------------------
Location                           LED                State   
----------------------------------------------------------------
< removed some entries >
SYS                                MEMORY_FAULT       off     
SYS                                OK                 steady  
SYS                                PS_FAULT           steady <<<<<<<<<<  


Cause

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