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Reboot Hangs Running While Upgrading Exadata Db Server (Doc ID 1620826.1)

Last updated on JUNE 05, 2019

Applies to:

Exadata Database Machine X2-2 Hardware - Version All Versions and later
Information in this document applies to any platform.
The process being followed is:
1. calling dbnodeupdate - which is kicking off the yum update
2. the yum update process causes the node to reboot
3. reboot not happening due to a bug. This bug could be encountered on any reboot, regardless of whether was called.


Running is hanging while attempting to upgrade Exadata software on a database node. 

The hanging step is likely from the reboot step of the patching process. 

It can occur during rebooting / shutting down, an action which may not be affiliated with a patching activity.

The console window returns a stack which often looks like the following:

INFO: task rmmod:17665 blocked for more than 120 seconds.
"echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
Call Trace:
[] rds_ib_remove_one+0xf0/0x110 [rds_rdma]
[] ? autoremove_wake_function+0x0/0x3d
[] ? _cond_resched+0xe/0x22
[] ib_unregister_device+0x36/0x103 [ib_core]
[] mlx4_ib_remove+0x3f/0xfa [mlx4_ib]
[] mlx4_remove_device+0x78/0xa0 [mlx4_core]
[] mlx4_unregister_interface+0x2f/0x99 [mlx4_core]
[] mlx4_ib_cleanup+0x15/0x23 [mlx4_ib]
[] sys_delete_module+0x1c3/0x244
[] ? audit_syscall_entry+0x103/0x12f
[] system_call_fastpath+0x16/0x1b



Applying a new version of the Exadata software (upgrade)

This can occur even when simply rebooting / shutting down, as a process unrelated to patching activities.


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