Exadata: Sundiag Errors while Executing drivetool -l (Doc ID 1623332.1)

Last updated on MARCH 20, 2014

Applies to:

Exadata X3-2 Hardware - Version All Versions to All Versions [Release All Releases]
Linux x86-64

Symptoms

Sundiag.sh script throwing drivetool error after upgrading the Exadata Software to version 11.2.3.3.0.131014.1

 

/opt/oracle.SupportTools/sundiag.sh

Oracle Exadata Database Machine - Diagnostics Collection Tool

Gathering Linux information

Skipping ILOM collection. Use the ilom or snapshot options, or login to ILOM
over the network and run Snapshot separately if necessary.



driveTool Version 1.30

Library loaded for MegaRAID SAS Controller.
Failed to load library for SAS IT/IR Controller.
dlerror = libstorelibir.so: cannot open shared object file: No such file or directory
Failed to load library for SAS IT/IR2 Controller.
dlerror = libstorelibir-2.so: cannot open shared object file: No such file or directory
Storelibtest version 4.29

Changes

 After upgrading Exadata Image to version 11.2.3.3.0.131014.1

Cause

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