Failed to load library error for SAS IT/IR controller is seen while sundiag script is running
Last updated on MARCH 18, 2018
Applies to:Exadata Database Machine V2 - Version All Versions and later
Information in this document applies to any platform.
The following is an example of the error:
Oracle Exadata Database Machine - Diagnostics Collection Tool
Gathering Linux information
Skipping ILOM collection. Use the ilom or snapshot options, or login to ILOM
over the network and run Snapshot separately if necessary.
driveTool Version 1.30
Library loaded for MegaRAID SAS Controller.
Failed to load library for SAS IT/IR Controller.
dlerror = libstorelibir.so: cannot open shared object file: No such file or directory
Failed to load library for SAS IT/IR2 Controller.
dlerror = libstorelibir-2.so: cannot open shared object file: No such file or directory
Storelibtest version 4.29
Storelib Version : 3.90-0
Initializing library for MegaRAID SAS Controller...
Device ID : 8
Device ID : 9
Device ID : 10
Device ID : 11
Total disks =: 4
Log w/ Device Id 8 will be store in file Logpgs_for_devid_8
Log w/ Device Id 9 will be store in file Logpgs_for_devid_9
Log w/ Device Id 10 will be store in file Logpgs_for_devid_10
Log w/ Device Id 11 will be store in file Logpgs_for_devid_11
UnInitializing library for MegaRAID SAS Controller...
UnInitialize Library successful
Generating diagnostics tarball and removing temp directory
Done. The report files are bzip2 compressed in /tmp//tmp/sundiag_xxxxx_XXXXXXXX_XXXX_XX_XX_XX_XX
This error is seen in the Exadata 184.108.40.206.0 release. Subject to future image changes, this error may disappear.
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