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OKM - Cannot connect to the OKM Manager GUI; getting "Retrieve security parameters failed. Error: timeout" (Doc ID 1627775.1)

Last updated on MARCH 17, 2014

Applies to:

Oracle Key Manager - Version 2.4 to 3.0 [Release 2.0 to 3.0]
Information in this document applies to any platform.

Symptoms

"Retrieve security parameters failed. Error: timeout" error when logging on to the GUI of KMA2
Both Security Officer and Operator users cannot connect. He tried Launch Redirection as Security Officer and he was able to bring up the OKM Console
He can ping the management port.

This is OKM 2.4.1

"Server Busy" messages from Audit log of KMA1:
----------------------------------------------------------

 

Changes

No known changes

Cause

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