Pillar Axiom: Login to GUI Fails With Any User Account (Doc ID 1629755.1)

Last updated on MARCH 19, 2014

Applies to:

Pillar Axiom 600 Storage System - Version All Versions to All Versions [Release All Releases]
Pillar Axiom 500 Storage System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

You are unable to log into the GUI with any user account that you have defined.

When attempting to log in, the GUI gives the error message:

"Cannot connect to the system. Try again later or contact Technical Support. "

Attempting to connect to the pilot with a keyboard and monitor may produce no output on one or both pilots.

Cause

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