SDP2 - Log Collection Returned Library Configuration Files and No Log Snapshot.

(Doc ID 1633550.1)

Last updated on MARCH 29, 2018

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.


ASR (Automated Service Request) generated SR (Service Request) with out detail error information. Using SDP2 to collect library log, but log returned only library configuration and no Log Snapshot.

Hostname: not_applicable
Product Type: SL8500
Summary:Error from device.

Error from device.
************* ADDITIONAL INFORMATION *************

Additional SN included in this alarm:

Message Payload Data:




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