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SDP2 - Log Collection Returned Library Configuration Files and No Log Snapshot. (Doc ID 1633550.1)

Last updated on FEBRUARY 01, 2021

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

ASR (Automated Service Request) generated SR (Service Request) with out detail error information. Using SDP2 to collect library log, but log returned only library configuration and no Log Snapshot.

Hostname: not_applicable
Product Type: SL8500
Summary:Error from device.

Error from device.
************* ADDITIONAL INFORMATION *************
null

Additional SN included in this alarm:
516000200xxx

Message Payload Data:
SDP2

Cause

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In this Document
Symptoms
Cause
Solution


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