My Oracle Support Banner

Oracle Key Manager (OKM) - KMA Took A Power Hit and is Not Responding and Will Not Reboot (Doc ID 1634103.1)

Last updated on APRIL 09, 2018

Applies to:

Oracle Key Manager - Version 2.1 to 3.0 [Release 2.0 to 3.0]
Information in this document applies to any platform.

Symptoms

Unable to unlock the KMA

Graceful shutdown of the KMA from the ELOM does not work

Cannot get the KMA to reboot from the OKM Console

The KMA took a power hit

system messages log shows these errors:

 

Changes

There was a power outage in the data center

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.