Sun Storage 7000 Unified Storage System: 7310 Array Will Not Boot (Doc ID 1635390.1)

Last updated on MAY 13, 2014

Applies to:

Sun Storage 7310 Unified Storage System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

After poweroff of array subsequent poweron boot displayed the following messages:

WARNING: Could not find expander device.
Error encountered during stage4.
Configuration information maybe invalid.
Rollback from GRUB menu.
Contact your authorized support resource.

Then the array dropped to the bash prompt.

Monitoring the serial port during a power cycle event shows no service processor boot messages.

There is no net management connectivity.

Cause

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