Merging/Correlating Calls In Oracle Communication Operation Monitor (Doc ID 1638050.1)

Last updated on JUNE 23, 2017

Applies to:

Oracle Communications Session Monitor - Version 2.x and later
Information in this document applies to any platform.

Symptoms

When a call is established, in the 'Calls" section I can see several lines, instead of one. How can I perform merging of the call segments together to avoid many lines to be displayed for the same call?

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms