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Merging/Correlating Calls In Oracle Communication Operation Monitor (Doc ID 1638050.1)

Last updated on JULY 03, 2019

Applies to:

Oracle Communications Session Monitor - Version 2.x and later
Information in this document applies to any platform.

Symptoms

When a call is established, in the 'Calls" section I can see several lines, instead of one. How can I perform merging of the call segments together to avoid many lines to be displayed for the same call?

Cause

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In this Document
Symptoms
Cause
Solution
 1. Global correlation based on Call ID
 2. Correlation based on device call merging algorithm
 3. Correlation based on 302 Redirection
 4. More about the "B2B outgoing/incoming backlog search for merging" timers and the "time_diff" function
 5. Merging calls in case of transfer for established calls - using REFER
 Correlation guidelines document
References


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