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ODA Troubleshooting ODA Core Key Generation and Application Problems (Doc ID 1638577.1)

Last updated on OCTOBER 01, 2019

Applies to:

Oracle Database Appliance Software - Version 2.1.0.1 to 12.2.1.4 [Release 2.1 to 12.2]
Information in this document applies to any platform.
ODA, Oracle Database Appliance, OAK, oakcli , Core Key, Core Count, Core Key generation,

Purpose

The Oracle Database Appliance (ODA) uses a Capacity On-Demand CPU software licensing feature.
ODA Capacity On-Demand allows you to easily scale up to the available processor cores in increments of two (per server) without incurring the costs and downtime associated with hardware upgrades as ALL cores already exist within the ODA hardware.
In the Bare Metal Configuration up to 18.3, each ODA server (2 servers per HA ODA) core count can be set using one of two methods.
Create a Core Key generated from the ODA CSI using MOS
  or optionally
create an SR to request that a Core Key be manually generated.

This document provides guidance on common questions and problems regarding the ODA Core Key generation and application process. This note does not apply to the ODA Lite series which includes Small, Medium and Large (S/M/L) single server versions.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 What is the current Core Key Count
 
 Describing the Core Key Problem
 Core Key Diagnostic Data Collection
 Examples of Core Key Diagnostic Collection
 Supplemental Core Key Symptom Quick Reference Matrix
References

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