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Sun Storage 6000 Arrays: CSM200 Expansion Tray Service Action Required LED is Lit Without Any Hardware Fault (Doc ID 1638671.1)

Last updated on JANUARY 08, 2018

Applies to:

Sun Storage CSM200 Array - Version All Versions and later
Information in this document applies to any platform.

Symptoms

The Service Action Required LED is lit on an expansion tray even though the tray components are optimal. There is no alarm reported by the storage array in Sun Storage Common Array Manager (CAM). No LEDs are lit on the controller tray.

 

Changes

This problem may occur after a maintenance or repair procedure on the tray. The procedure in Service Advisor was followed, the work was successfully completed, and the alarm was successfully cleared. However, the Service Action Required LED on the tray remains amber.

 

Cause

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