Sun Storage 6000 Arrays: CSM200 Expansion Tray Service Action Required LED is Lit Without Any Hardware Fault
(Doc ID 1638671.1)
Last updated on JUNE 11, 2024
Applies to:
Sun Storage CSM200 Array - Version All Versions and laterInformation in this document applies to any platform.
Symptoms
The Service Action Required LED is lit on an expansion tray even though the tray components are optimal. There is no alarm reported by the storage array in Sun Storage Common Array Manager (CAM). No LEDs are lit on the controller tray.
Changes
This problem may occur after a maintenance or repair procedure on the tray. The procedure in Service Advisor was followed, the work was successfully completed, and the alarm was successfully cleared. However, the Service Action Required LED on the tray remains amber.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |