Sun Storage Common Array Manager (CAM) : Array Registration May Fail in Version 6.9.0.20 on Solaris (Doc ID 1638927.1)

Last updated on FEBRUARY 24, 2017

Applies to:

Sun Storage 2530 Array - Version Not Applicable and later
Sun Storage 2530-M2 Array - Version Not Applicable and later
Sun Storage 2510 Array - Version Not Applicable and later
Sun Storage Common Array Manager (CAM) - Version 6.9 and later
Sun Storage 2540 Array - Version Not Applicable and later
Oracle Solaris on SPARC (64-bit)
Oracle Solaris on x86-64 (64-bit)

Symptoms

This document describes a possible problem in Sun Storage Common Array Manager (CAM) version 6.9.0.20 on Solaris that can prevent registration of arrays. CAM 6.9.0.20 involves the installation of CAM 6.9 and then the addition of either <Patch 147416-02> (Solaris SPARC) or <Patch 147419-02> (Solaris x86).

Array registration in CAM fails, even though the array IP addresses have been verified and out-of-band (network) communication to both controllers has been validated as per steps B and C of <Document 1008327.1> How to validate Sun Storage 6000, 2500 and Flexline Array Controller Out of Band Communication.

Registration via CLI using either the sscs add registeredarray or sscs register storage-system commands returns:

  The IP address you entered is not valid, or not a device type supported by the application.
      If the IP address you entered is a proxy host address, then please include -q option.

Registration via GUI returns "No items found."

The CAM fms log (/var/opt/SUNWsefms/log/fms.0, for example) includes entries such as:

  Mar 18, 2014 4:45:49 PM com.sun.netstorage.fm.util.LocalizedString getValueFromOSGiBundle
  WARNING: Missing string for ERROR: Device type <host|2540m2|6180|..> not supported.

Cause

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