SL500/LTO - Result Code 3318 LOAD DRIVE: (LMRC) x,x,x,x Request Failed (Doc ID 1641955.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

SL500 Tape Library takes all four tape drive units off-line and reports a Robotic Arm Error.  Tried rebooting from the SLC as well as powering the unit off and initializing the stack after the inventory is complete but still get the Robotic Arm Error when started a backup job.

 

2014-03-31 10:52:18
Drive_Bay2(0,1,2,9)

3318 - (14X)
	 (request id = HOST/0x1025b478) IfmMove::commonMoveCommand(): LOAD DRIVE: (LMRC) 0,1,2,9  request failed:

		 000411L4 (x6) 
		(Errors Started - 2014-03-18 15:01:43	 Errors Stopped - 2014-03-31 10:52:18)

2014-03-31 09:36:53
Drive_Bay4(0,2,2,9)

0000 - (1X)
	 (request id = UNKNOWN/0) IfmMove::unloadDrive():Drive reporting 'empty' after UNLOAD (over-eject) on: (LMRC) 0,2,2,9

		(Errors Started - 2014-03-19 16:40:00	 Errors Stopped - 2014-03-19 16:40:00)



3318 - (7X)
	 (request id = HOST/0x1025b478) IfmMove::commonMoveCommand(): LOAD DRIVE: (LMRC) 0,2,2,9  request failed:

		 000411L4 (x3) 
		(Errors Started - 2014-03-18 15:22:07	 Errors Stopped - 2014-03-31 09:36:53)

2014-03-28 16:03:04
Drive_Bay3(0,2,1,9)

3318 - (17X)
	 (request id = HOST/0x1025b478) IfmMove::commonMoveCommand(): LOAD DRIVE: (LMRC) 0,2,1,9  request failed:

		 000411L4 (x11) 
		(Errors Started - 2014-03-18 08:45:34	 Errors Stopped - 2014-03-28 16:03:04)

2014-03-26 10:44:58
Drive_Bay1(0,1,1,9)

3318 - (5X)
	 (request id = HOST/0x1025b478) IfmMove::commonMoveCommand(): LOAD DRIVE: (LMRC) 0,1,1,9  request failed:

		 000411L4 (x1) 
		(Errors Started - 2014-03-18 04:50:19	 Errors Stopped - 2014-03-26 10:44:58)

Changes

No changes

Cause

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