T5120/T5220/T5140/T5240 and Netras - System may not power on or report many errors on both power supplies
(Doc ID 1642386.1)
Last updated on MAY 07, 2019
Applies to:
Sun SPARC Enterprise T5220 Server - Version All Versions to All Versions [Release All Releases]Sun SPARC Enterprise T5240 Server - Version Not Applicable to Not Applicable [Release NA]
Sun SPARC Enterprise T5140 Server - Version All Versions to All Versions [Release All Releases]
Sun SPARC Enterprise T5120 Server - Version Not Applicable to Not Applicable [Release NA]
Sun Netra T5440 Server - Version Not Applicable to Not Applicable [Release NA]
Information in this document applies to any platform.
Symptoms
Server will not power on or it will power on but show PSU voltage errors in the ILOM logs (-> show /SP/logs/event/list or sc> showlogs -v).
Some of the errors seen:
50298 Wed Mar 19 12:55:52 2014 Chassis Log minor Error getting OUTPUT current limit for PS1
50297 Wed Mar 19 12:55:52 2014 Chassis Log minor Error getting OUTPUT current for PS1
50296 Wed Mar 19 12:55:52 2014 Chassis Log minor Error getting OUTPUT voltage for PS1
50295 Wed Mar 19 12:55:52 2014 Chassis Log minor Error getting INPUT current limit for PS1
50294 Wed Mar 19 12:55:52 2014 Chassis Log minor Error getting INPUT current for PS1
50293 Wed Mar 19 12:55:52 2014 Chassis Log minor Error getting INPUT voltage for PS1
50292 Wed Mar 19 12:55:52 2014 Chassis Log minor Error getting warning data for PS1
50291 Wed Mar 19 12:55:51 2014 Chassis Log minor Error getting shutdown data for PS1
50290 Wed Mar 19 12:55:51 2014 Chassis Log minor Error getting status data for PS1
50289 Wed Mar 19 12:55:51 2014 Chassis Log minor Error getting OUTPUT current limit for PS0
50288 Wed Mar 19 12:55:51 2014 Chassis Log minor Error getting OUTPUT current for PS0
50287 Wed Mar 19 12:55:51 2014 Chassis Log minor Error getting OUTPUT voltage for PS0
50286 Wed Mar 19 12:55:51 2014 Chassis Log minor Error getting INPUT current limit for PS0
50285 Wed Mar 19 12:55:51 2014 Chassis Log minor Error getting INPUT current for PS0
50284 Wed Mar 19 12:55:50 2014 Chassis Log minor Error getting INPUT voltage for PS0
50283 Wed Mar 19 12:55:50 2014 Chassis Log minor Error getting warning data for PS0
50282 Wed Mar 19 12:55:50 2014 Chassis Log minor Error getting shutdown data for PS0
50281 Wed Mar 19 12:55:50 2014 Chassis Log minor Error getting status data for PS0
50280 Wed Mar 19 12:55:03 2014 Chassis Log major System poweron is disabled
And:
50258 Wed Mar 19 12:42:56 2014 Fault Repair minor SP detected fault cleared at time Wed Mar 19 12:42:55 2014. Temperature fault at PS1 asserted
50257 Wed Mar 19 12:42:55 2014 Fault Repair minor SP detected fault cleared at time Wed Mar 19 12:42:55 2014. Current fault at PS0 asserted
50256 Wed Mar 19 12:42:54 2014 Fault Repair minor SP detected fault cleared at time Wed Mar 19 12:42:53 2014. Voltage fault at PS0 asserted
50255 Wed Mar 19 12:42:52 2014 Fault Repair minor SP detected fault cleared at time Wed Mar 19 12:42:52 2014. Current fault at PS1 asserted
50254 Wed Mar 19 12:42:51 2014 Fault Repair minor SP detected fault cleared at time Wed Mar 19 12:42:50 2014. Voltage fault at PS1 asserted
50253 Wed Mar 19 12:42:50 2014 Fault Repair minor SP detected fault cleared at time Wed Mar 19 12:42:50 2014. Temperature fault at PS0 asserted
50252 Wed Mar 19 12:42:30 2014 IPMI Log minor ID = 8eec : 03/19/2014 : 12:42:30 : Temperature : /PS1/VOLT_FAULT : State Deasserted
50251 Wed Mar 19 12:42:30 2014 IPMI Log minor ID = 8eeb : 03/19/2014 : 12:42:30 : Current : /PS0/FAIL : State Deasserted
50250 Wed Mar 19 12:42:28 2014 IPMI Log minor ID = 8eea : 03/19/2014 : 12:42:28 : Voltage : /PS0/DC_POK : State Deasserted
50249 Wed Mar 19 12:42:27 2014 IPMI Log minor ID = 8ee9 : 03/19/2014 : 12:42:27 : Current : /PS1/AC_POK : State Deasserted
50248 Wed Mar 19 12:42:26 2014 IPMI Log minor ID = 8ee8 : 03/19/2014 : 12:42:26 : Voltage : /PS1/DC_POK : State Deasserted
50247 Wed Mar 19 12:42:26 2014 IPMI Log minor ID = 8ee7 : 03/19/2014 : 12:42:26 : Temperature : /PS0/VOLT_FAULT : State Deasserted
50246 Wed Mar 19 12:42:06 2014 Fault Fault critical SP detected fault at time Wed Mar 19 12:42:06 2014. Current fault at PS0 asserted
50245 Wed Mar 19 12:42:04 2014 Fault Fault critical SP detected fault at time Wed Mar 19 12:42:04 2014. Voltage fault at PS0 asserted
50244 Wed Mar 19 12:41:24 2014 Fault Fault critical SP detected fault at time Wed Mar 19 12:41:24 2014. Temperature fault at PS0 asserted
50243 Wed Mar 19 12:41:04 2014 IPMI Log critical ID = 8ee6 : 03/19/2014 : 12:41:04 : Temperature : /PS0/VOLT_FAULT : State Asserted
50242 Wed Mar 19 12:41:02 2014 IPMI Log critical ID = 8ee5 : 03/19/2014 : 12:41:02 : Current : /PS0/FAIL : State Asserted
50241 Wed Mar 19 12:41:01 2014 IPMI Log critical ID = 8ee4 : 03/19/2014 : 12:41:01 : Voltage : /PS0/DC_POK : State Asserted
50240 Wed Mar 19 12:40:57 2014 Fault Fault critical SP detected fault at time Wed Mar 19 12:40:57 2014. Temperature fault at PS1 asserted
50239 Wed Mar 19 12:40:55 2014 Fault Fault critical SP detected fault at time Wed Mar 19 12:40:55 2014. Current fault at PS1 asserted
50238 Wed Mar 19 12:40:53 2014 Fault Fault critical SP detected fault at time Wed Mar 19 12:40:53 2014. Voltage fault at PS1 asserted
50237 Wed Mar 19 12:40:36 2014 IPMI Log critical ID = 8ee3 : 03/19/2014 : 12:40:36 : Temperature : /PS1/VOLT_FAULT : State Asserted
50236 Wed Mar 19 12:40:34 2014 IPMI Log critical ID = 8ee2 : 03/19/2014 : 12:40:34 : Current : /PS1/AC_POK : State Asserted
50235 Wed Mar 19 12:40:33 2014 IPMI Log critical ID = 8ee1 : 03/19/2014 : 12:40:33 : Voltage : /PS1/DC_POK : State Asserted
You may also encounter backplane errors:
50321 Wed Mar 19 13:08:33 2014 IPMI Log minor ID = 8f00 : 03/19/2014 : 13:08:32 : Entity Presence : /SASBP/PRSNT : Device Present
50320 Wed Mar 19 13:08:26 2014 IPMI Log minor ID = 8eff : 03/19/2014 : 13:08:26 : Entity Presence : /SASBP/PRSNT : Device Absent
50316 Wed Mar 19 13:04:26 2014 IPMI Log minor ID = 8efe : 03/19/2014 : 13:04:26 : Entity Presence : /SASBP/PRSNT : Device Present
50315 Wed Mar 19 13:04:15 2014 IPMI Log minor ID = 8efd : 03/19/2014 : 13:04:15 : Entity Presence : /SASBP/PRSNT : Device Absent
50314 Wed Mar 19 13:03:57 2014 IPMI Log minor ID = 8efc : 03/19/2014 : 13:03:57 : Entity Presence : /SASBP/PRSNT : Device Present
50313 Wed Mar 19 13:03:52 2014 IPMI Log minor ID = 8efb : 03/19/2014 : 13:03:52 : Entity Presence : /SASBP/PRSNT : Device Absent
50312 Wed Mar 19 13:03:22 2014 IPMI Log minor ID = 8efa : 03/19/2014 : 13:03:22 : Entity Presence : /SASBP/PRSNT : Device Present
50311 Wed Mar 19 13:03:04 2014 IPMI Log minor ID = 8ef9 : 03/19/2014 : 13:03:03 : Entity Presence : /SASBP/PRSNT : Device Absent
50310 Wed Mar 19 13:02:02 2014 IPMI Log minor ID = 8ef8 : 03/19/2014 : 13:02:02 : Entity Presence : /SASBP/PRSNT : Device Present
50302 Wed Mar 19 13:01:22 2014 IPMI Log minor ID = 8ef7 : 03/19/2014 : 13:01:22 : Entity Presence : /SASBP/PRSNT : Device Absent
50301 Wed Mar 19 12:58:55 2014 IPMI Log minor ID = 8ef6 : 03/19/2014 : 12:58:55 : Entity Presence : /SASBP/PRSNT : Device Present
50300 Wed Mar 19 12:58:39 2014 IPMI Log minor ID = 8ef5 : 03/19/2014 : 12:58:39 : Entity Presence : /SASBP/PRSNT : Device Absent
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |