[SPARC T4/T5] ILOM 3.2.1.7: WEB GUI : Maintenance Firmware Upgrade fails on IE10 (Doc ID 1643445.1)

Last updated on JULY 26, 2017

Applies to:

SPARC T4-2 - Version All Versions to All Versions [Release All Releases]
SPARC T4-4 - Version All Versions to All Versions [Release All Releases]
SPARC T4-1 - Version All Versions to All Versions [Release All Releases]
SPARC T5-2 - Version All Versions to All Versions [Release All Releases]
SPARC T5-4 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

On an Windows desktop with Microsoft Internet Explorer 10 browser, the ILOM web gui interfgace goes blank during firmware upgrade.

ILOM administration -> Maintenance -> Firmware Upgrade -> Enter Upgrade Now -> select OK

The upgrade page frame goes blank after hitting "Enter Upgrade Now", a pop up message will come up

"Are you sure you want to enter upgrade mode? other users currently logged in will lose their sessions upon completion".... .

once you select ok nothing happens.

 

The firmware upgrade prompt will look like this

 

Cause

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