Oracle ZFS Storage: Disks Not Showing or 4 Port Thebe-2 HBA Disappears after Cabling up Disk Trays (Doc ID 1643673.1)

Last updated on DECEMBER 17, 2014

Applies to:

Sun ZFS Storage 7320 - Version All Versions to All Versions [Release All Releases]
Sun ZFS Storage 7420 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-2 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-4 - Version All Versions to All Versions [Release All Releases]
7000 Appliance OS (Fishworks)

Symptoms

After cable up of disk trays and power on of an array with the Thebe2 4-port SAS2 HBA, no disks are seen and the 4-port SAS2 Thebe2 HBA appears to be non-functional.

 

For a 'new' installation, the system may log this error prior to boot looping:

    "failed to acquire SAS zone lock: SAS zone locking violation (lost)"

 

Cause

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