How to Capture ttatsc Arguments Sent to Oracle Virtual Desktop Infrastructure Broker (Doc ID 1644478.1)

Last updated on APRIL 18, 2014

Applies to:

Oracle Secure Global Desktop - Version 5.0 to 5.1 [Release 5.0]
Oracle Virtual Desktop Infrastructure - Version 3.3.2 to 3.5 [Release 3.0]
Information in this document applies to any platform.

Goal

Consider an environment in which Oracle Secure Global Desktop (SGD) is provisioning dynamic application launches using the Oracle Virtual Desktop Infrastructure (VDI) Broker as per:  http://docs.oracle.com/cd/E41492_01/E41495/html/dynamic-launch.html#broker-vdi-3-3

If dynamic application launches hosted by the VDI broker start failing, Oracle's Desktop Virtualization Support Team may ask the customer to provide the command line arguments sent to the ttatsc binary to investigate further.  This article outlines the procedure to capture this information.

NOTE: This article is not meant as a stand-alone troubleshooting guide, but a specific procedure to collect diagnostic information.

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms