ES1-24 - cannot add users, cannot change root-user's default password in ILOM via the web interface or the CLI.
(Doc ID 1664516.1)
Last updated on OCTOBER 18, 2019
Applies to:Oracle Switch ES1-24 - Version All Versions and later
Information in this document applies to any platform.
Failure to change root-user's default password in ILOM via the web interface or the CLI.
Trying to add users also results in error.
1) Attempting to change the default password for root-user (the only user in ILOM) results in an error message: "Error: Invalid credentials"
2) Trying to add a new user results in error message: "Error: Transport error - check errno for transport error"
NOTE: after attempting either of the above operations, the switch may hang (unresponsive) -- and ILOM snapshots may be corrupt/incomplete, even after the switch is power-cycled.
3) After power-cycle of the switch to regain administrative access: login to the ILOM / CLI as root-user, and the session hangs upon issuing this command:
-> cd /SP/users
4) the "/SP/users" section of the snapshot data is missing.
I had the customer upgrade FW from v188.8.131.52 to v184.108.40.206 but no change in the problem.
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