Windows Application Launches Via Oracle Secure Global Desktop Generates "Session failed: Failed to connect to host"

(Doc ID 1668628.1)

Last updated on SEPTEMBER 12, 2017

Applies to:

Oracle Secure Global Desktop - Version 4.5 and later
Oracle Virtual Desktop Infrastructure - Version 3.3.2 to 3.3.2 [Release 3.0]
Information in this document applies to any platform.

Symptoms

Launches of Windows applications from Oracle Secure Global Desktop (SGD) fail with error message:

 

Session failed: Failed to connect to host

 

Changes

The Windows server has had its Remote Desktop settings changed so that it now requires the use of Network Layer Authentication (NLA).  This image shows the possible settings with the current setting being that which should allow any version of SGD to connect.

Cause

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