How to Use the Common Array Manager Host Supportdata to Locate the Chassis and Slot Position of a Failed J4000 Disk Drive (Doc ID 1669607.1)

Last updated on JUNE 11, 2014

Applies to:

Sun Storage J4400 Array - Version All Versions and later
Sun Storage J4500 Array - Version All Versions and later
Sun Storage J4200 Array - Version All Versions and later
Information in this document applies to any platform.

Goal

J4000 arrays are typically managed with Common Array Manager, and are configured with ZFS. The mass J4000 storage, combined with the redundancy (and file system integrity) of ZFS makes this a popular configuration. Configurations may combine many J4000 arrays into one (or several) ZFS storage pools. With so many disk drives under ZFS control, it may become difficult to determine the J4000 chassis/slot position of a disk drive which has failed in the ZFS storage pool. This document provides a simple one-step procedure to correlate all J4000 disk locations to their respective device names in ZFS.

In the case where the J4000 disks are not under zfs control, use <Document 1603886.1> How to find the slot number for a disk in a J4000 Series Array with an Oracle Explorer and an Array Support Data.

Document 1679803.1 How to Use Explorer to Collect Supportdata for the Sun Storage 2500, 2500-M2, 6000 and J4000 arrays explains how to collect all data files in one simple step.

Solution

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